Privacy Policy
How we protect and handle your information.
Information We Collect
We collect information you provide directly to us, including:
- Name and contact information
- Business information
- Order and transaction details
- Communications with us
How We Use Your Information
We use the information we collect to:
- Process orders and provide services
- Communicate about orders and services
- Improve our products and services
- Send promotional communications (with consent)
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with service providers who assist in our operations, subject to confidentiality obligations.
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Contact Us
If you have questions about this Privacy Policy, please contact us:
Last updated: November 2024
Frequently Asked Questions
Common questions about how we collect, use, and protect your information.
What information do you collect?
We collect contact details and order-related information you provide via forms, calls, or emails to deliver pallet services.
Do you share data with third parties?
We only share data with trusted providers needed to fulfill services (e.g., logistics, payment) and never sell your personal information.
How is my data stored?
Data is stored securely with access limited to authorized personnel who need it to provide services.
How long do you retain data?
We keep data as long as necessary to provide services, meet legal requirements, or resolve disputes.
Can I request deletion of my data?
Yes. Contact us to request deletion. Some records may be retained where legally required.
Do you use cookies or tracking?
If used, cookies are for basic site functionality and analytics. You can adjust browser settings to manage cookies.
How do you protect payment information?
Payment processing is handled through secure third-party processors that comply with industry standards.
Will you contact me for marketing?
We may send service or update communications. You can opt out of marketing messages at any time.
How do I update my contact information?
Reach out via the contact page or email to request updates to your stored information.
Who can I contact with privacy questions?
Email [email protected] with any privacy-related inquiries or requests.