Contact Us
Get in touch with our team for a free quote or any questions about our eco-friendly pallet services.
Get In Touch
Whether you need to buy eco-friendly recycled pallets, sell your excess stock, or arrange for recycling and repair services, our team is ready to help. We respond to all inquiries within 24 hours.
Address
4063 New Castle Ave
New Castle, DE 19720
Easy access from I-95 and I-295
Business Hours
Monday - Friday: 7:00 AM - 5:00 PM
Saturday: 8:00 AM - 2:00 PM
Sunday: Closed
Emergency service available
Send Us a Message
Fill out the form below and we'll get back to you within 24 hours.
Service Area
We provide pallet services throughout the Mid-Atlantic region:
Primary area in green • Extended area available
What to Expect When You Contact Us
Submit Inquiry
Fill out our form or give us a call with your pallet needs.
Quick Response
Our team responds within 24 hours with options and pricing.
Custom Quote
Receive a detailed quote tailored to your specific requirements.
Fast Service
Schedule delivery, pickup, or come visit our facility.
Common Questions
Here are answers to questions we frequently receive.
Do you offer free quotes?
Yes! All quotes are 100% free with no obligation. Simply tell us what you need and we'll provide detailed pricing.
How quickly can I get pallets?
Most orders can be fulfilled within 24-48 hours. Same-day pickup is available at our facility, and rush delivery can be arranged.
Do you pick up pallets for recycling?
Yes! We offer FREE pickup for 50+ pallets in our primary service area. We even pay for pallets in good condition.
What payment methods do you accept?
We accept cash, checks, credit cards, and offer net terms for qualified business accounts.
Can I visit your facility?
Absolutely! Walk-ins are welcome during business hours. Come see our inventory and recycling operations firsthand.
Frequently Asked Questions
Quick answers about reaching our team and getting your quote faster.
What is the fastest way to get a quote?
Use the contact form with your pallet size, grade, quantity, and location. We typically respond within 24 hours on business days.
Can I call instead of using the form?
Yes. Call our main line during business hours for immediate assistance with orders or questions.
Do you offer on-site visits?
We can visit your facility to assess pallet needs, pickup requirements, or recycling programs.
What information should I include for a pickup request?
Share your address, pallet quantities, sizes, and preferred dates. Photos help us plan the right equipment.
Can I schedule recurring deliveries?
Yes. We set up standing orders with agreed quantities and delivery days to keep your operation stocked.
Do you serve areas outside Delaware?
Our core service area is Delaware and nearby Mid-Atlantic regions. Contact us to confirm coverage for your location.
How do I request heat-treated pallets?
Mention that you need ISPM 15 heat-treated pallets in your request, along with quantities and required delivery dates.
What are your business hours?
We typically operate Monday–Friday during standard business hours, with limited Saturday availability. Contact us for current hours.
Can I drop by without an appointment?
Please call ahead to ensure someone is available to assist and to confirm yard access.
Do you provide emergency or rush service?
Yes. Let us know your timeline and we will prioritize urgent deliveries when possible.
Ready to Go Green with Your Pallets?
Contact us today and discover how our eco-friendly pallet solutions can save you money while helping the environment.